A Company Admin updates, manages and maintains your Company's Profile on GlobalLinker. The Company Admin secures your Company Network, by ensuring that the right Members are part of your Company; manages your Company's purchases and eBriefcase space offered to Members of your Company.

If you are the Admin of your Company, follow these steps to change your Company:

1. Transfer Admin Rights: Transfer your Admin rights to an appropriate Member from your Company. You may click here  to view 'Transfer Admin Rights' steps
2. Change your Company: Once you transfer Admin rights, kindly follow the 'Change Company' steps mentioned below.

If you are the Member, follow these simple steps:

1. Post Signing in, select 'Settings' from the Menu and select 'Change Company' on the right
2. Choose option 'Create a new company / Join an existing company'. You will be asked to confirm this step. Note: You will be signed out of your account.
3. Sign in once more to enter your revised Company details under 'Admin Approval' section. You may select from a list of existing Companies on GlobalLinker or create a new company account

• Post signing in select your company logo/picture (or initials) on the top right and select 'Settings'. On the right, select 'Manage Company Network' under 'Company Settings'
• Under your eBiz card, select 'Transfer Admin Rights' option.
• Select your Company link's eBiz Card to transfer Admin Rights to. You may also search for a link by entering your links name in the search option.
• Click 'CONFIRM' to proceed.

Only the Company Admin can update the Company Profile. Being a Company Admin, kindly follow these steps to update your Company profile:

• Sign In click on your company logo/picture (or initials) on the top right and select 'EDIT' option on your eBiz Card
• Click on your company name to visit your company profile 
• Make necessary changes and click on 'Save'

Note: You can update the following details in your company profile:

• Your company information – Company name, Core Business Area, Company verification, Product/ Services you offer, Product images, Date of incorporation, Number of employees, Turnover, Nature of business, Business type, Industry, Sub-category, Specialization  
• Contact information - Business address
• Social network - Company website, Twitter, Blog
• Awards & Certificates

While uploading your Company logo, please ensure it meets the below parameters:

• The file format is .jpg or .png
• The size of the image is not above 10 MB
• The image ratio is 1:1 i.e. a square

Note: You can check these parameters in applications like Photoshop, GIMP or Paint for Windows

Kindly follow these steps in case you have erroneously created a duplicate Company account:

1. Delete 'your incorrect Company' from GlobalLinker: Send us a request to delete 'your incorrect Company' from GlobalLinker and the reason for deleting the account. Such request can only be initiated by the Company Admin. Also, please ensure no Members are attached or are a part of the incorrect Company. Being a Company Admin, you may follow steps to remove Members from the incorrect Company so that they can join the correct Company.
2. Join 'correct Company' on GlobalLinker: Once your Company account is deleted, follow these steps to join 'correct Company' on GlobalLinker:
   • Post signing in, click on 'Change Company' link and enter 'correct Company name' in Add a company field. (PS: As you enter your Company name, select 'correct Company name' from the drop down)
   • Enter your 'Designation' and click 'Join' to join your Company
   • A request will be sent to the Company Admin of 'correct Company' to Add you to the Company. Once approved, you will be able to enjoy the Big Business Advantage

Only your Company Admin can make changes to your Company profile. Being a Company Admin kindly follow these steps to request a change in your Company name:

1. Sign In and click on your picture (or initials) on the top right of your screen and select 'EDIT' option on your Company eBiz Card
2. Click on 'Edit' next to your company name

In case your company is verified:

1. To change your business name, you may:
   1. Select 'Edit' icon under 'Doing Business As'
   2. Update the company name under 'Correct name for Doing Busines As'. Select 'Change' to confirm this update
2. To update your legal name, you may:

• 1. Select 'Change' next to your legal name mentioned next to 'Verified as..'. You will be asked to confirm this step.

Note, in case you proceed with the name change request, your Company will no longer be a verified Company. You will have to initiate the verification request with the relevant documents for the revised company name.

Incase your company is not verified, you may:

• Update the company name under 'Doing Business As'
• Scroll down and click on 'Save'

Contact us in case you are unable to change your Company name

To update your profile, follow these simple steps:

• Sign In and click on your picture (or initials) on the top right of your screen and select 'EDIT' on your eBiz Card
• Click on the ‘edit’ icon, make necessary changes and click on 'Save'

Within your profile, you can update the following details:

• Personal Details - Complete Name, Designation, Mobile number, Date of Joining, Description
• Location - Work Address
• Social network - Website, Twitter, Blog

GlobalLinker runs on a highly secured environment. Information transferred to and from GlobalLinker and important information stored with us is encrypted. Additionally, we carry out tests periodically to ensure this information is protected and safe.
However, you should use discretion and exercise caution while using the Internet for any business or other applications including GlobalLinker

In case you have forgotten your password, kindly follow these steps:

•  Click here to visit GlobalLinker
• Click on ‘Forgot Password?’ link under the 'Password' field
• Enter your registered email address or registered mobile number and click on ‘Send’.
• A an email with a link to reset your password will be sent to your email address. Please click on the link (PS: Please wait a few minutes to receive it. If you don’t receive the mail, please check your spam folder.)
• You will be directed to the ‘Reset Password’ page. Enter and confirm your new password
• Sign In to your account using your new password

In case you are looking to change your password, kindly follow these steps:

• Post signing in, click on your company logo/picture (or initials) from the top right, select 'Settings' from the Menu and further select 'Reset Password' from the right
• Follow the simple steps to reset your password
• As you confirm, your new password takes effect and you will be signed out of your account.
• Sign In to your account using your new password.

 Note: The reset password link will remain active for 48 hours

Being a Company Admin, kindly follow these steps:

1. Ensure there are no Members attached to your Company account. If there are, kindly request them to close their individual accounts or join another Company on GlobalLinker
2. Post which, kindly contact us to delete the Company account (along with the deletion reason)

No. You will not receive any emails from GlobalLinker upon deactivating your account.

Being a Company Admin, follow these steps to remove Member(s) from your Company network:

• Post Signing in, click on your company logo/picture (or initials) from the top right, select 'Settings' from the Menu and select 'Manage Company Network' option on the right
• Look for the Member who you want to remove from your network and click on 'Remove from Company' to remove him/her from your Company network. You will be asked to confirm this step.

Being a Member, follow these steps to close your individual account:

• Post Signing in, click on your company logo/picture (or initials) from the top right, select 'Settings' from the Menu and select ‘Close Account’ option on the right
• Select the reason, and your account will be closed.

 Please note: Once you close your account, you lose access to all GlobalLinker modules and features.